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Payment and Invoicing

Payment and Invoicing

Can I change an existing booking?

Yes, as a rule, you can change your booking depending on availability. Contact us as soon as possible. Price subject to change.

What is their cancellation policy? Is there a fee to cancel?

You can cancel without charge. When we give you this opportunity, we hope you take care to cancel well in advance of the appointment.

How are additional costs (e.g. extra kilometres, fuel, damages) charged?

Additional charges will be charged to the registered payment card 2-5 days after the car is submitted. We'll have to wait a bit for tolls and ferries. You will receive a specified overview.

When will the rental amount be deducted from my card?

At the start of the rental period, we reserve the rental amount plus 20%, with a minimum additional reservation of NOK 2,000. This amount will be unavailable on your payment card while the reservation is active. The rental amount and any additional costs will be charged 3–5 days after the vehicle is returned. The reserved amount will then change to the amount shown on your receipt.

Do I have to pay a deposit when picking up the car? How big is this and when will I get it back?

Yes. At the start of the rental period, we place a pre-authorisation on your debit or credit card. This is a card reservation, not a final charge.

We reserve the rental amount plus 20%, with a minimum additional reservation of NOK 2,000.

The amount varies depending on the vehicle type and insurance. The rental amount and any additional costs will be charged 3–5 days after the vehicle is returned. The reserved amount will then change to the amount shown on your receipt.

How is the price of the rental car calculated?

The price is usually based on the number of rental days and the type of car. The number of kilometers included and the price for overrun kilometers are specified in the offer/agreement.

What payment methods do you accept?

We accept most common debit and credit cards (Visa, Mastercard).

How do I pay for tolls?

All our cars have an AutoPASS chip. Tolls are automatically recorded and charged to your payment card or invoiced after the rental period.

Can the car be returned to a place other than where it was picked up?

One-way rentals must be specifically agreed in advance and may incur additional costs. Get in touch for opportunities.